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Training programs designed to “fix” deficiencies among those in attendance typically have a low rate of success.
Why? Participants are defensive. The material is usually superficial. The focus is on techniques, rather than on thinking. And the approach is much more “rah rah” than reality. Any new skills quickly fade when participants fall back into their old patterns of thinking about their jobs and the work that they do.
On the other hand, Training that Sinks In helps participants develop a new and different way to look at the things they encounter every day on the job – from co-workers and customers, to the pile of work that never seems to get any smaller. It is by developing this “new reality,” that participants can help create solutions that they own and that they believe in.
DeSieghardt Strategic Communications has created and presented training programs on the subjects of Team Building, Customer Service, and Marketing Magic. Each of these programs features core curriculum, which is customized to the company, the specific needs, and the size of the participant group.
How may we help your employees gain new perspectives on old challenges?